Solutions / Restaurants
Gift cards and experience vouchers for restaurants
Wrapped is the omnichannel gift card platform built for restaurants and hospitality groups. Sell, manage, and redeem cash gift cards and experience vouchers across the floor POS, online ordering, and mobile — all balances synced in real time. Used by Nodo, The Big Easy Group, Kensington Street, Mr Pickles, and more.
In 30 seconds
A restaurant or hospitality group connects Wrapped to its POS (Lightspeed Restaurant, Square, Bopple) and online ordering system. Cash gift cards, experience vouchers (a tasting menu, a private dinner), and refund-to-credit all post to one balance ledger that every venue and channel reads from. A card sold via the website is redeemable at any connected venue in real time.
Why omnichannel matters for restaurants
Most restaurant gift card programs run as siloed ledgers — the POS issues and tracks one set of cards, the eCommerce site (if there is one) tracks another, and the gift card a customer bought online often can't be redeemed in-house without manual intervention. That breaks the recipient experience and creates accounting friction. Multi-venue groups have it worse: a card sold at one restaurant frequently can't redeem at the others under the same brand.
A unified balance ledger fixes that. The card is sold once, the balance lives in one place, and every connected venue and channel reads and writes the same balance. Recipients can split a card across multiple visits, redeem online or in-person interchangeably, and use the card at any venue in the group.
Experience vouchers as a marketing channel
Cash gift cards work for general gifting, but a high-margin signature experience — a chef's tasting menu, a wine-pairing dinner, a private dining-room booking — sells better as a defined product than as a dollar amount. Wrapped supports experience vouchers natively: branded landing page, scheduled delivery, QR-code redemption at the host stand, and the same liability ledger as cash gift cards.
Common patterns: tasting menus during quieter midweek slots, monthly wine club credits, "dinner for two" packages that convert into bookings, or seasonal experiences that pull forward Q4 revenue.
Restaurant POS and ordering integrations
- Lightspeed Restaurant — O-Series, K-Series, and L-Series.
- Square POS — sell, accept, and redeem at the till and online.
- Bopple — gift card support across hospitality online ordering and mobile.
- Heartland Retail, Hike POS — for groups that run retail alongside hospitality (cellar doors, distilleries).
- Standalone Wrapped App if your POS isn't yet on the integration list.
See the full list of POS and eCommerce integrations.
Restaurant case studies
- Nodo — resolving gift card friction across multiple cafe and food venues.
- The Big Easy Group — multi-venue hospitality group sales uplift.
- Mr Pickles — premium digital gift card storefront tied to the brand.
- Four Pillars Gin — distillery experiences delivered as branded vouchers.
Frequently asked questions
- What is the best gift card software for restaurants?
- The best fit for a restaurant is a gift card platform with native Lightspeed Restaurant (O-Series, K-Series, L-Series), Square POS, or Bopple integration; real-time balance sync between the floor POS and online ordering; and support for both cash gift cards and dated experience vouchers (e.g. tasting menus, chef's tables). Wrapped covers all of these in one platform.
- Can I sell gift cards through my online ordering system?
- Yes — when your eCommerce or online ordering platform is connected to Wrapped, the same gift card balance is redeemable on the floor POS, at the order-pickup till, and in the online ordering checkout. There's no separate ledger to reconcile.
- How do experience vouchers work for restaurants?
- Experience vouchers entitle the recipient to a defined experience (a chef's tasting menu, a wine pairing, a private dining room) rather than a cash balance. Wrapped lets you sell them online, deliver them via email or print, and redeem them with a QR scan at the host stand or POS. They post to the same liability ledger as cash gift cards.
- How do gift cards lift average check?
- Gift card recipients commonly spend more than the loaded card value when redeeming, because they treat the card as a baseline rather than a budget. For multi-venue restaurant groups, allowing a single gift card to redeem at any venue increases the chance of redemption and tends to introduce recipients to venues they hadn't previously visited.