Integrations / Lightspeed
Gift cards for Lightspeed
Wrapped connects to all three Lightspeed product families — Retail, Restaurant and eCommerce — and holds one gift card balance across them. A card sold at the retail till works in the restaurant and in your online store, which is something Lightspeed's own gift cards do not do across product lines.
In 30 seconds
Lightspeed gift cards are siloed by product: Retail, Restaurant and eCommerce each keep their own balances. Wrapped sits above all three, holding one canonical balance that every connected Lightspeed product — plus Shopify, Square, BigCommerce, WooCommerce, Heartland or Bopple if you run them — reads and writes to in real time. It also adds experience vouchers, store credit and refund-to-credit, Apple and Google Wallet, and channel-level liability reporting. From $49/month with a 14-day free trial.
Choose your Lightspeed product
Lightspeed Retail
X-Series and R-Series
Gift cards sold and redeemed at the retail till, synced with your eCommerce store and every other connected channel on one balance. Used by AS Colour across 25 stores.
See the integration
Lightspeed Restaurant
O-Series, K-Series and L-Series
Gift cards and experience vouchers across the floor POS, with the same balance available online and at sister venues. Used by The Big Easy Group.
See the integration
Lightspeed eCommerce
Ecwid and C-Series
Sell gift cards through your Lightspeed eCommerce storefront with balances that carry into the physical venue and every other connected channel.
See the integration
Why Lightspeed businesses add a layer above the POS
Lightspeed is three product families rather than one, and gift cards behave differently in each. That is fine for a single-product, single-site business. It becomes a real constraint the moment a business runs more than one — a golf club with Retail in the pro shop and Restaurant in the clubhouse, a winery with a cellar door and a dining room, a hospitality group with venues on different series.
In those shapes the guest holds one card and expects it to work everywhere on the property. Wrapped makes that true by holding the balance above the POS layer. The same mechanism covers non-Lightspeed channels, so a mixed estate — Lightspeed in store, Shopify online — behaves as one program. For the full head-to-head, see Wrapped vs Lightspeed gift cards.
See it running
There are walkthrough videos for each Lightspeed series — X-Series and R-Series Retail, O-Series and K-Series Restaurant, and Ecwid eCommerce — on the demo videos page, showing how gift cards are sold and redeemed at the till in each.
Lightspeed gift cards: frequently asked questions
- Does Lightspeed have gift cards built in?
- Yes, but the behaviour differs by product line. Lightspeed Retail, Lightspeed Restaurant and Lightspeed eCommerce each handle gift cards their own way, and balances generally do not cross between them. For a business running a single Lightspeed product at a single site, the native option is often enough. The gap appears when you run more than one Lightspeed product, or Lightspeed alongside a non-Lightspeed channel.
- Can one gift card work across Lightspeed Retail and Lightspeed Restaurant?
- Not natively — they are separate products with separate gift card behaviour. This is the single most common reason multi-outlet Lightspeed businesses add Wrapped: it holds one canonical balance above both, so a card sold at the retail till is redeemable in the restaurant and the remaining balance is accurate at both. Golf clubs, hotels and hospitality groups hit this constraint constantly.
- Which Lightspeed series does Wrapped support?
- Wrapped integrates with Lightspeed Retail (X-Series and R-Series), Lightspeed Restaurant (O-Series, K-Series and L-Series), and Lightspeed eCommerce (Ecwid and C-Series). Walkthrough videos for each series are on the demo videos page.
- How long does the Lightspeed integration take to set up?
- Most merchants are live the same day. You authorise the connection from your Wrapped account in a few clicks — no developer work — then brand your gift card assets, import any existing gift cards so outstanding balances keep working, and optionally order physical cards.
- Can I import our existing Lightspeed gift cards?
- Yes. Existing gift cards — codes, remaining balances and expiry dates — can be imported so your customers’ outstanding cards keep working. Self-managed migration import is included on every plan; premium onboarding ($300 one-time) adds managed migration and setup assistance.
- Does Wrapped work if we run Lightspeed alongside Shopify or Square?
- Yes, and that is the common case. Wrapped sits above whichever systems you run, so a mixed estate — Lightspeed Retail in store, Shopify online, Square at a pop-up — shares one gift card balance. Alpha60 runs Lightspeed with Shopify and Klaviyo this way; Au Bon Marché runs Lightspeed with WooCommerce.