Mr. Pickles, a popular casual bar and eatery in New Zealand, is known for its great food, beverages, and memorable experiences. The classy venue, set alongside a picturesque river, makes for the perfect date spot, but they also inject a bit of fun into their brand with pickle jar-themed illustrations.
Mr. Pickles gift cards have always been a popular choice amongst locals, as a dining experience at the local hotspot makes for a great gift. They previously could only offer physical gift cards in-venue. People were always asking to buy gift cards online as they wanted them instantly but didn’t want to come in. Staff were often doing workarounds to send physical gift cards out when customers requested.
“Our previous gift cards were hard to manage as people wanted instant gift cards and we were having to post out physical copies so they didn't have to come into our venue. We needed a solution that was online-based and also integrated into Lightspeed.” Mia Austin, Assistant Manager
They needed an online gift card solution that integrated seamlessly with their point of sale, so they could offer gift cards with the ability to be bought both in-venue and online at their customers' convenience and delivered instantly. This made Wrapped the perfect fit.
While still supporting physical gift cards bought in-venue, now Mr. Pickles can offer:
“Wrapped reduces demand on the management team and makes our lives a lot easier” Mia Austin, Assistant Manager